How to deploy contactSPACE Red
Discover the two main ways you can quickly and easily bring contactSPACE Red into your Twilio environment
Option #1: contactSPACE Red Headless
Build the perfect solution for your team with our powerful headless Twilio integration
Fully Customizable
Use contactSPACE Red Headless APIs to bring the functionality you need into your Twilio environment, and create a customized solution to meet your business needs.
Native Twilio Connections
Headless integrates natively with Twilio Voice, SMS, Flex, and more, and enriches tasks with customer data, allowing you to build powerful integrations with Twilio Insights, Segment, and other Twilio functionality.
Reduce Complexity, And Go Live Faster
The Headless integration’s native Twilio connection makes it simple to set up blending, skills-based routing, and other logic using Twilio TaskRouter, allowing you to easily design around complex workflows and use-cases, and go live faster.
Option #2: Native Twilio plugin
Easily begin making efficient, compliant outbound contact, using Twilio Flex
Deploy Flex Faster
The contactSPACE Red plugin allows you to quickly and easily bring outbound functionality into Twilio Flex, with little set up or development effort required.
Plugin-Based Deployment
Bring in contactSPACE functionality that you need to Flex through specific plugins, such as CallGuides, to create the right solution for your team.
Native TaskRouter Connections
Using a plugin-based deployment, contactSPACE Red still integrates natively with Twilio Flex, using TaskRouter as the basis for event and data management.
